Privacy policy
Last Updated: November 17, 2023
Nokbox Limited Liability Corporation (βNokboxβ, βweβ, βusβ, βourβ), a Colorado limited liabilityΒ company, is committed to respecting your privacy. This Privacy Policy (βPrivacy Policyβ) describesΒ how we collect, use, and disclose personal information we collect from users of our websiteΒ https://www.thenokbox.com (the βSiteβ), which is hosted on the Shopify platform.
This Privacy Policy applies to information we collect:
- On this Site.
- In email, text, and other electronic messages between you and this Site.
It does not apply to information collected by:
- Nokbox offline or through any other means, including on any other website operated by us or any third party.
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.
Please review this Privacy Policy and our Terms of Use prior to further use of the Site. By using thisΒ Site, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree with ourΒ policies and practices, please do not use our Site. If you still have any questions or concerns, pleaseΒ contact us at [email address].
This Privacy Policy is expressly incorporated into our Terms of Use located at: www.thenokbox.com
Minors under the Age of 18
Our Site may be accessed by minors under eighteen (18) years of age; however, no one under ageΒ eighteen (18) may provide any personally identifying information to the Site. We do not knowinglyΒ collect personal information from minors under the age of eighteen (18). If you are under eighteenΒ (18) years old, do not use our Site without permission from your parent or legal guardian. If we learnΒ we have collected or received personal information from a minor under eighteen (18) years old, weΒ will delete that information. If you believe we might have any information from or about a minor underΒ eighteen (18) years old, please contact us at:Β info@thenokbox.com
Information We Collect and How We Collect It
You may be asked for, as appropriate, personal information that could be used to identify you,Β including your name, email address, mailing address, phone number, and credit card information.
We will collect this personal information from you only if you voluntarily submit such information toΒ us.Β We collect information that is about you but does not individually identify you, such as your IPΒ address.
We collect information that is non-personally identifiable including: data about your internetΒ connection, the identity of your Internet Service Provider (ISP), the name and version of yourΒ operating system, the name and version of your web browser, the βreferringβ site from which youΒ initially arrived at our Site, the date and time of your visit, and the pages you visit on our Site.
We may collect personal information from you in a variety of ways, including, but not limited to,Β automatically when you visit our Site, voluntarily from you when you register on the Site, place anΒ order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with otherΒ activities, services, features or resources we make available on our Site. You may be asked for, asΒ appropriate, your name, email address, mailing address, phone number, and credit card information.
We will collect this personal information from you only if you voluntarily submit such information toΒ us.
During the checkout process, we may collect more detailed personal information such as your billingΒ address, shipping address, and payment information to fulfill your order.
We may collect information about you from third parties, for example, our business partners or third-party sign-on partners (such as Google or Facebook).
We use different technologies including βcookiesβ for automatic data collection. Our βCookies PolicyβΒ is further explained below.
Cookies Policy
We use cookies and similar automatic tracking technologies (like web beacons and pixels) to accessΒ or store information. Specific information about how we use such technologies and how you canΒ refuse certain cookies is set out in this section.
a. About cookies
A cookie is a small file placed on the hard drive of your device. Cookies are used to βrememberβ you,Β to provide you with content relevant to your interests, for security reasons, and to help us understandΒ how our Site is being used.
b. Types of Cookies We Use
We use three types of cookies on our Site: required and analytics/performance. Required cookiesΒ are essential to provide necessary security, enable you to browse around our Site and use theΒ features. Performance cookies collect information about how you use our Site. Marketing cookiesΒ are used to provide information to you from our strategic partners which may be of interest to you.
c. Examples of Cookies that We Use
Our cookies may change as our Site and business needs change; however, the following is a list ofΒ some of the cookies we use and what they do:
Cookie Type Purpose
Marketing
This cookie is set by Google
Doubleclick and is used to storeΒ and track performance
Performance
Saves the user's currentΒ geographical location based on the
user's IP address
PerformanceΒ
This cookie stores performedactions on the Site.
d. Types of Information Automatically Collected by Cookies
We use cookies to collect log and usage data, which is service-related. Our cookies also collectΒ diagnostic usage and performance information, which our servers automatically collect when youΒ access or use our Site and which we record in log files. Depending on how you interact with us, thisΒ log data may include your IP address, device information, browser type and settings and informationΒ about your activity in the Site such as the date/time stamps associated with your usage, pages andΒ files viewed, searches and other actions you take such as which features you use, device eventΒ information such as system activity, error reports (sometimes called βcrash dumpsβ) and hardwareΒ settings).
e. Our Site may also contain cookies set by third parties
Some content or applications, including advertisements (if any), on the Site may be served by third-Β parties, including advertisers, ad networks and servers, content providers, and application providers.
These third parties may use cookies alone or in conjunction with web beacons or other trackingΒ technologies to collect information about you when you use the Site. The information they collectΒ may be associated with your personal information or they may collect information, including personalΒ information, about your online activities over time and across different websites and other onlineΒ services. They may use this information to provide you with interest-based (behavioral) advertisingΒ or other targeted content. We are not responsible for any third-party tracking of your web browsing.
We do not use tracking technologies to collect information about your online activities over time orΒ across third-party websites or other online services (behavioral tracking). However, third-party sitesΒ that link to our Website (such as Google, Instagram, or Facebook) may engage in behavioralΒ tracking.
f. How You Can Control Cookies
Most browsers allow you to control cookies, including whether or not to accept them and how toΒ remove them. You may refuse to accept browser cookies by activating the appropriate setting onΒ your deviceβs browser. However, if you select this setting, you may be unable to access certain partsΒ of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our systemΒ will issue cookies when you direct your browser to the Site. You can learn more about cookies andΒ how to manage them here: https://www.aboutcookies.org/how-to-manage-and-delete-cookies.
To opt-out of interest-based advertising by advertisers on our Services (if applicable), visitΒ http://www.aboutads.info/choices/ .
Our βDo Not Trackβ Policy
Some web browsers offer a βDo Not Trackβ option, which sends a signal to a website regarding thatΒ userβs preference regarding tracking. Currently, there is no βDo Not Trackβ technology standard forΒ how any company abides by a βDo Not Trackβ signal received from a userβs web browser.
Our Site does NOT respond to βDo Not Trackβ signals from your web browser.
How We Use Your Information
We use the collected information for various purposes, including to:
- Process your transactions
- Improve customer service
- Personalize user experience
- Improve our Site
- Communication with you
- Screen our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or
- advertising relating to our products or services
- For any other purpose with your consent
How Collected Information May Be Shared or Potentially Sold
We do NOT sell user personal information
We share your Personal Information with third parties to help us use your Personal Information, asΒ described above. For example, we use Shopify to power our online store--you can read more aboutΒ how Shopify uses your Personal Information here:Β https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site--you can readΒ more about how Google uses your Personal Information
here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google AnalyticsΒ here:Β https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, toΒ respond to a subpoena, search warrant or other lawful request for information we receive, or toΒ otherwise protect our rights.
Third-Party Tools
We use the following third-party tools to collect information and provide services:
ο· Klaviyo: For email marketing and analytics.
ο· Heap: For analytics.
ο· Google Global Site Tag, Google Conversion Tracking, Google Tag Manager: For trackingΒ and analyzing website activities.
ο· Shopify: For website hosting and payment processing.
ο· Meta (formerly Facebook): For advertising and retargeting.
ο· Bing Universal Event Tracking: For advertising and retargeting.
ο· The Trade Desk: For advertising and retargeting.
ο· Pinterest Conversion Tracking: For advertising and retargeting.
ο· TikTok Conversion Tracking: For advertising and retargeting.
Each third-party tool has its own privacy policy that you should review.
Payment Processing
We provide paid products and services within the Site. In that case, we use third-party services forΒ payment processing (e.g., payment processors). We will not store or collect your payment cardΒ details. That information is provided directly to our third-party payment processors whose use of yourΒ personal information is governed by their Privacy Policy. Our payment processing partners areΒ Shopify Payments, Shop Pay, Apple Pay, and Amazon Payments.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our recordsΒ unless and until you ask us to delete this information.
Data Security
We have implemented commercially reasonable measures designed to secure your personalΒ information from accidental loss and from unauthorized access, use, alteration, and disclosure,Β including regular encrypted backups, limiting access to our Site's control panel and databases, two-factor authentication to access our websiteβs control panel and databases, SSL technologies andΒ HTTPS. All information you provide to us is stored on secure servers behind firewalls. Our webΒ hosting platform has additional safeguards in place.
The safety and security of your information also depends on you. You can help protect yourΒ computer or mobile device by keeping it up to date/patched as well as running antivirus programs toΒ protect your online browsing.
Unfortunately, the transmission of information via the internet is not completely secure. Although weΒ do our best to protect your personal information, we cannot guarantee the security of your personalΒ information transmitted to our Site. Any transmission of personal information is at your own risk. WeΒ are not responsible for circumvention of any privacy settings or security measures contained on theΒ Site.
Your Rights
Depending on where you reside, you may have specific rights relating to your personal information.
We commit to uphold these rights as prescribed by the relevant data protection laws, including butΒ not limited to the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA),Β Virginia Consumer Data Protection Act (CDPA), Colorado Privacy Act (CPA), New York SHIELD Act,Β and Connecticutβs Data Privacy Law. These rights may include the right to access, modify or eraseΒ your personal information, and you can exercise these rights by emailing usΒ atΒ HELP@THENOKBOX.COM.
Opt-Out Policy
We offer opt-out options for individuals who want to restrict the use and disclosure of their personalΒ data. You can opt-out of receiving marketing emails by clicking the unsubscribe link in any of ourΒ emails. If you wish to opt-out of cookies that are set by our Site, you can do so by adjusting yourΒ browser settings.
Disclaimer
The Site contains links to other websites. When you link to another website, you leave our Site,Β which means that this Privacy Policy will no longer apply. When you link to another website, you areΒ subject to the privacy policy of that website.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Except as required by applicable law, we willΒ notify you of any changes by posting the new Privacy Policy on this page and updating the "lastΒ updated" date at the top of this Privacy Policy. Your continued use of this Site after we makeΒ changes is deemed to be acceptance of those changes, so please check the Privacy PolicyΒ periodically for updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us
atΒ HELP@THENOKBOX.COM.
Β